Shipping policy
SHIPPING POLICY - THEAMSXPERYENCE
Thank you for shopping with THEAMSXPERYENCE. We are committed to providing a smooth and reliable delivery experience.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after business hours will begin processing the following business day.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
After processing, orders typically arrive within 3–7 business days.
Please allow 4–10 business days total for delivery.
Delivery times may vary slightly due to carrier delays, holidays, or high-volume periods.
Free Shipping
We offer free shipping on orders over $300.
Shipping rates for orders under $300 are calculated at checkout.
Tracking Information
Tracking details will be sent via email once your order has shipped. Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout.
THEAMSXPERYENCE is not responsible for:
• Incorrect or incomplete addresses
• Packages delivered to the wrong address due to customer error
• Delays caused by carriers
If a package is returned due to an incorrect address, additional shipping fees may apply.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, THEAMSXPERYENCE is not responsible for lost or stolen packages.
If you believe your package was lost, please contact the carrier directly.
Delays
While we strive to meet all delivery estimates, we are not responsible for shipping delays caused by weather, customs, or carrier issues.
We appreciate your patience and support as we deliver the full THEAMSXPERYENCE. 💕